Shipping policy

Australian Shipping

We offer simple, transparent shipping across Australia.

• Flat rate shipping — $12.00 on all orders under $179.99
• Free standard shipping on all orders $180.00 and over

Orders are processed within 1–3 business days. Once dispatched, you'll receive a confirmation email with tracking details so you can follow your order every step of the way.

Estimated Delivery Times

• Metro areas: 5–10 business days
• Regional areas: 5–15 business days

Please note that delivery times are estimates and may vary during peak periods or due to circumstances outside our control.

Order Processing Orders are processed on business days (Monday–Friday, excluding public holidays). Orders placed on weekends or public holidays will be processed the next business day.

If you have any questions about your order or delivery, please don't hesitate to contact us at info@gentleeze.com.au. We are here to help you!